Website Support and Maintenance
Atelier Studios provides a range of Website Support and Maintenance packages. There are three options available:
Website Maintenance
If you require just Website Maintenance, we provide ongoing packages that cater for:
- CMS Upgrades and Security Updates
- Site Monitoring, Health Check and Visibility Review
- Support Usage Report
- Knowledge Base Access
Website Support and Website Maintenance
If you require a both Website Support and Maintenance, we provide packages that include the above Website Maintenance as well as ongoing Website Support. This package provides an ongoing service to identify, investigate and solve issues that you have with your website and includes:
- Telephone Support, Logging and Guaranteed Response
- Email Support, Logging and Guaranteed Response
- Solution and Fix
No Website Support or Website Maintenance
If you feel that you do not require either Website Support or Maintenance then we still provide ongoing upgrades, investigations and solving of issues to your website on a Pay-As-You-Go basis.